Privacy Policy

Saboga Lodge (SL) is dedicated to protecting your privacy and safeguarding your personally identifiable information. We respect your privacy and use our customers’ information responsibly, we are committed to complying with the principles of applicable privacy and data protection laws.

As of May 2018, SL has updated the Privacy Policy to include the General Data Protection Regulation (RGPD). GDPR is a comprehensive data protection law of the European Union (EU) that will strengthen the protection of people’s right to protection of personal data, reflecting the nature of data protection as a fundamental right for the European Union. The GDPR applies to organizations that collect and process personal data of individuals in the EU for their own purposes.
The following Privacy Statement explains and describes the information we collect, our methods for using it, and how handling this information will enhance your experience on our websites and services.

What personal information do we collect about you?
SL does not collect personally identifiable information when you browse the website unless you voluntarily and knowingly provide such information to us.
In other words, we will not know your name, email address or any other personally identifiable information simply because you browsed SL‘s websites unless you access the website from a link in an email that we send you;
When we need to collect personally identifiable information from you, we will ask you, your employer, your relocation company or travel agency to voluntarily provide us with the information we need. For example, if you want to make a reservation at one of our properties, we will ask for information such as name, address, phone number, email address, credit card number, and room preference to process your reservation. We may collect this information directly from you by phone, fax, email, over the counter, by completing an application or registration form, or by using our websites.
Information may also be collected as part of:
(i)  cumplir con las solicitudes de reserva o información,
(ii)  registrarse para ser   miembro del programa SL ,
(iii)  enviar una solicitud de empleo,
(iv)  enviar una solicitud de crédito o
(v)  responder a nuestras comunicaciones (por ejemplo, encuestas, ofertas promocionales o confirmaciones de reserva),
(vi)  registrarse o responder a una solicitud de suscripción para nuestro boletín. Nos esforzamos por recopilar información solo con su conocimiento y con su permiso si es necesario.

Types of information we collect

The types of personally identifiable information we collect may include your name, address, work and email addresses, phone and fax numbers, credit card information, gender, date of birth, and other information necessary to fulfill special requests. . (including but not limited to: room preferences and health conditions that require special accommodations).

SL may also collect non-personally identifiable information about you, such as your use of our website, communication preferences, travel habits, aggregated data related to your stay, and responses to promotional offers and surveys.

You may be offered the option of not submitting your personal information or deciding what communications you wish to receive from us. However, doing so can affect certain transactions. For example, not providing your name will prevent the processing of reservations.

How We Use Your Personal Information
SL will never sell your information to third parties or allow its use in any way, except for the purpose of ensuring the commercial relationship you wish to establish with us.
Provide, personalize, measure and improve our advertising and marketing.

To send you promotional messages, marketing, advertising and other information that may be of interest to you based on your preferences (including information about Airbnb or partner campaigns and services) and advertising on social networks through social media platforms such as Facebook or Google ).
Carry out profiling on your characteristics and preferences (based on the information you provide us, your interactions with the Airbnb Platform, information obtained from third parties, and your search and reservation history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.
For quality assurance purposes.
To request a review from you.

If you are located in the European Economic Area («EEA»), we only process your Personal Information on a valid legal basis, including when:
You have consented to the use of your Personal Information, for example for marketing purposes or for tracking purposes. your online activities through cookies and similar technologies.
We need your Personal Information to provide you with our Services, for example, for registration and account management or to respond to your inquiries.
We have a legal obligation to use your Personal Information, for example, to comply with tax and accounting obligations or anti-terrorism laws.
We or a third party have a legitimate interest in using your personal information. In particular, we have a legitimate interest in using your Personal Information for product development and internal analysis purposes, and otherwise to improve the security and performance of our Services. We only rely on our legitimate interests or those of a third party to process your personal information when these interests are not overridden by your rights and interests.

How we share your personal information
We may disclose your information to others for that purpose in the following ways:

  • when we have received your consent to do so;
  • when we communicate with employers, relocation companies, travel agencies, companies or organizations, who have made reservations, agreed to make payments, arranged discounts or purchased services on your behalf or if you use our services on a corporate or other business account;
  • if you want your rental charges to be billed to your employer or any other third party, process the bills;
  • when we report to credit card issuers, credit reporting and fraud checking agencies, and debt collection agencies;
  • If you choose to do business with us through, or with the assistance of, your employer’s or third party’s travel agent, relocation company or other intermediary, we may disclose personally identifiable data about you to the employer or other intermediary to make, modify or cancel a reservation made by or with the help of the agent, to respond to questions or comments made by the agent on your behalf, to facilitate any other task that the employer or intermediary informs us that you intend for the agent complies, or that such agent, as an industry practice, would ordinarily comply;
  • in situations where it is required to share or disclose your information in order to offer you the services you want;
    when companies or service providers doing business on behalf of SL require such information (for example, credit card processing, customer service, market research administration or database administration services);
  • when a housing complex or other property leaves the SL system and access to your personally identifiable information is necessary to facilitate business operations or fulfill a contractual obligation;
    in the event that SL merges or is acquired by another company;
  • to comply with legal or regulatory requirements or obligations in accordance with applicable law or court order, and otherwise, as we deem necessary or appropriate to satisfy any law, regulation or other governmental request, to operate our website properly or to protect or defend our rights or the rights or well-being of our employees, users or others or if you are involved (or governmental authorities or our security functions suspect that you are involved) in any illegal activity, even without a subpoena, court order or court order; or
  • in an emergency, such as to safeguard a person’s life, health, or property.
    With your consent, we may post your testimonial on the Site along with your name. If you want to delete your testimonial, please contact us.

If the information is shared as mentioned above, we will limit the scope of the information that is provided to the amount necessary for the performance of the specific function. We may confirm the personal information you provide us on applications and forms, or as a resident of one of our communities, with third parties, such as your bank, employer, current mortgage company or owner, utility providers, government entities, credit bureaus, and others. companies in which you have an account or a credit card. Unless otherwise prevented by legal process, we require third parties to protect your personally identifiable information and to comply with applicable privacy laws and regulations.

Use of e-mail
We will use your email address to send a confirmation and, if necessary, we may use the other information to contact you and request assistance in processing the reservation. We will also use your email address to:

  • send you the details of the pre-arrival confirmation;
  • notify you about special offers and promotions;
  • send you copies of your invoices upon request; and
  • send you periodic satisfaction surveys or market studies.

Consent
As part of our commitment to keep you updated and informed, we may contact you by mail, email, telephone or by other means to confirm your departure date, ensure your customer satisfaction, notify you of new SL products and services, or upcoming special offers from SL, events, improvements or other relevant information that may be of interest to you. You may also receive emails or other communications from carefully selected partners, such as our referral partners or our customer satisfaction surveyors. We may offer you the option of rejecting any or all of these communications by following the instructions included in our emails or other communications, or by contacting SL directly.
SL strives to keep all our clients and visitors informed and to be able to take advantage of the benefits offered by SL and its strategic marketing partners.
In some cases, your permission will be implied by the nature of the requested service or the transaction performed. For example, SL may collect and use personally identifiable information that you voluntarily provide, or behavioral data or information collected collectively. In addition, your permission will be considered granted for communications from us that are necessary to fulfill the transactions and services you request.

Data transfers across international borders
The nature of our business and our operations may require that we transfer your information, including personally identifiable information, to other group companies, properties, operations centers, data centers, partners or service providers that may be located in countries outside yours. Although the data protection and other laws of these different countries may not be as comprehensive as those of your own country, SL will take appropriate measures to ensure that your personally identifiable information is protected and handled as described in this Privacy Statement.l esté protegida y manejada como se describe en esta Declaración de privacidad.

Security
SL recognizes the importance of information security and is constantly reviewing and improving all technical, physical and logical security rules and procedures. Once the information reaches SL, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside SL. All websites and servers owned by SL have security measures in place to help protect your personally identifiable information against loss, misuse and alteration while it is under our control. Although guaranteed security does not exist, whether on or off the Internet, we protect your information using technical and procedural security measures, including VeriSign’s secure server identification. The use of VeriSign services allows the use of Secure Sockets Layer (SSL),

Cookies

SL may use cookies, pixel tags or web beacons to obtain information from the parties that visit our websites.
A cookie is a very small text file that is sent to your browser from a web server and stored on your computer’s hard drive. It assigns a unique identifier to the computer, which in turn, becomes its identification card each time it returns to an SL website.
Cookies are designed to save you time by helping us provide you with a personalized experience without having to remind us of your preferences each time you return to our websites. SL cookies are not designed to damage your files, nor can they read information from other files on your computer’s hard drive.
Cookies also help us provide a personalized online experience in the following ways:
remember your username and password for future visits to make login easier and faster
and ensure that the appropriate content and frameworks are provided to you;
make sure you get all the information requested; and
help us deliver communications that are relevant and responsive to your interests and location.

SL cookies are limited to our websites only and are not designed to follow you when you travel the Internet after leaving SL websites. We monitor the use of our websites to better meet your needs and to make it easier for you to find information in the future. Please note that in addition to SL cookies, various third parties may also place cookies on your computer’s hard drive. SL is not responsible for the presence or absence of third-party cookies, nor for the technological capabilities or practices used by third parties in relation to third-party cookies.
If you prefer not to enjoy the benefits of cookies, your Internet browser or other third-party software on your workstation can be set to handle cookies in a number of ways. Depending on the type of browser you use, you may be able to configure it so that: (i) you are asked to accept or reject cookies individually; or (ii) you can prevent your browser from accepting cookies. You should consult your web browser vendor or manufacturer for specific details on cookie security. However, you should also understand that rejecting cookies may affect your ability to perform certain transactions on our websites and our ability to recognize your browser from one visit to the next.

Your rights and choices
Si se encuentra en el EEE, tiene derecho a comunicarse con nosotros a través de los datos de contacto en esta Política y solicitarnos una descripción general de su Información personal o solicitar una copia. Además, puede solicitarnos que actualicemos y corrijamos inexactitudes, eliminemos su Información personal, restrinjamos el procesamiento de su Información personal o ejerza su derecho a la portabilidad de datos y que transfiramos fácilmente su Información personal a otra empresa. En algunos casos, puede oponerse al procesamiento de su información personal y, cuando le hayamos pedido su consentimiento para procesar su información personal, puede retirarla en cualquier momento. Siempre disfrutamos escuchando de usted y apreciamos su negocio. No obstante, si tiene inquietudes sin resolver, tiene derecho a presentar una queja ante la autoridad supervisora ​​de su residencia.

Changes to this Policy
Because we are always developing and improving the standards of the services we provide to you, this Policy may change over time. We will post the new Policy online and change the «Last Updated» date. We recommend that you periodically review this page for the latest information on our privacy practices. If any modification materially changes your rights, we will notify you on the Site or notify you by email.

How to contact us
SabobaLodge Inc  is the entity responsible for the processing of your personal information. For privacy inquiries, contact us at booking @ sabogalodge. com .