Terms and Conditions
General Terms and Conditions
Rates are not valid during blackout dates. These rates are net rates and are calculated per night. These rates are for single and double occupancy in US dollars.
- All prices are quoted in USD, including prices shown in our brochure or on our website. The Guests agree to pay the rental of the Suite(s) for the duration of the Reservation Contract and all applicable fees for additional services requested by the Guests. Payment can be made by bank transfer or credit card (MasterCard, VISA or AMEX). Guests must complete and return a credit card authorization form and will be asked to complete a digital identity with Aver Online, a company with the highest level of regulatory compliance and data security.
- Every visitor must leave their Credit Card data as a deposit to deduct their consumption at Check Out time. Otherwise, you must pay for each consumption immediately.
LIABILITY AND INSURANCE
The Guests agree to indemnify SL for loss, injury, damage, cost, action or cause of action of any nature caused by any of the Guests, permitted Occupants or any person they invite to their suite. SL is not responsible in any way for the lost, damaged or stolen articles of the Guests used or contained in the Suite during the stay of the Guests or left in the Suite once the Guests have vacated. The Guest (s) hereby release, waive and forever release SL, its Officers, Directors, Managers, Employees, Agents and Contractors, from any and all liability, injury, loss and damage, including personal injury and death that may arise from or in relation to the exclusive possession of the Suite Guests and the use of the Suite until the Departure Date, when or as they occur.
CHECK-IN & CHECK-OUT
Guests are requested to check out by 10:00 AM. and that arriving guests check in by 4:00 p.m.
Late Check out has an additional fee of $25.
Changes required by Guests in departure and arrival times must be reported to SL for availability confirmation. Upon request, prior arrangements can be made for drop-off or pick-up after business hours, weekends and holidays.
CANCELLATION AND RESERVATION CHANGES
Acceptance of changes in check-in dates are subject to availability, and remain at the sole discretion of SL and may be viewed as a cancellation. Cancellation requesting a full refund will be accepted if a 30 days notice is given to SL. FOODS AND BEVERAGESIt is strictly prohibited for the guests to bring their own food and alcohol on the premises. PETS
It is strictly prohibited to bring animals to the Lodge MUSICIt is strictly prohibited to bring your own sound system or put music outside of the room.
TERMINATION OF THE RESERVATION CONTRACT
SL has the right to terminate a reservation at any time due to abuse of staff or other guests, mistreatment of the suite or criminal activity by the occupants of the suite or their guests. In such circumstances, SL is not obliged to provide or locate alternative accommodation. The notice period and the applicable return are entirely at the discretion of SL.
Guests must inform SL of the number of people staying in the suite (adults and children).
SL offers a smoke-free environment for all of our guests. Any smoking activity in the suite or in prohibited common areas will be subject to an automatic fine of $ 500.
Our guests are expected to conduct themselves in a manner that does not cause a nuisance or interfere with the quiet enjoyment of other residents of the lodge.